Introduction
Consumer Protection Act, six rights, three-tier redressal, quality marks.
1
Consumer Protection
Six rights: safety, information, choice, be heard, redressal, education. Consumer Protection Act 2019. Three-tier: District Forum(<1Cr), State Commission(<10Cr), National Commission(>10Cr). Quality: ISI(industrial), Agmark(agricultural), Hallmark(gold). RTI Act(2005).
Key Points
- •6 rights: safety, information, choice, hearing, redressal, education
- •Consumer Protection Act 2019
- •District -> State -> National redressal
- •ISI, Agmark, Hallmark quality marks
- •RTI Act 2005: right to information
Quick Summary
- ✓Six consumer rights protected by law
- ✓Three-tier redressal mechanism
- ✓Quality marks: ISI, Agmark, Hallmark
Ready to practice?
Test your understanding with questions